Optimize Your Broker Partnership standard
Risk Cooperative helps organizations navigate the complex world of health insurance and employee benefits. Learn More Running a business presents many challenges but working with your insurance broker should not be one of them. The client/broker relationship works best for all parties when it’s viewed as a valued partnership, with clearly articulated expectations. Poor customer service, unresponsiveness, and general lack of support are a few of the many reasons businesses become dissatisfied with their brokers. Many frustrations can be avoided when the client and the broker have a common understanding of not just the service that is to be expected, but also the roles of the broker and the insured. This clarity and accountability upfront help to maximize the value ...
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